Right of withdrawal
As a consumer, you have a 14-day right of withdrawal when you buy products from us. You do not need to give a reason.
You can read more about the right of withdrawal at forbrug.dk.
The withdrawal period
The period is 14 days from the day on which you – or a person you have designated – take physical possession of the product.
If your order consists of several products delivered separately, the period runs from the day you receive the last product.
If the last day falls on a public holiday, a Saturday, a Sunday, Danish Constitution Day (5 June), Christmas Eve or New Year's Eve, the period is extended to the following working day.
How to withdraw
You must inform us before the period expires. Write to us by email or use the model withdrawal form at the bottom of this page. You are not obliged to use the form.
Email: info@420motorsport.com
Address: Qualitec ApS, Herningvej 95, 6950 Ringkøbing, Denmark
It is sufficient to notify us before the period expires. Simply sending the product back without notifying us is not enough.
Returning the product
You must send the product back no later than 14 days after you have informed us that you are withdrawing from the purchase.
Send the product to the address shown on the Returns and complaints page.
You bear the cost of returning the product.
If the product cannot be sent by ordinary post because it is large or heavy (e.g. exhaust systems or seats), the return shipment typically costs up to approx. 300–400 DKK for the largest parcels. From abroad it may cost more, depending on the country and carrier.
Condition of the product
You may examine the product, just as you could in a physical shop. If you use the product more than is necessary to establish its nature, characteristics and functioning, we may deduct the reduction in value from the amount you get back.
For car parts, this means that fitting the part to the car normally goes beyond what is necessary. If you want to check whether a part fits, compare it with the old part, measure it and look at it – without fitting it.
Please return the product in its original packaging if possible. Pack it securely so that it is not damaged in transit.
Refund
If you withdraw from the purchase, you will get all payments back, including delivery costs (except any additional costs if you chose a more expensive type of delivery than the cheapest standard delivery we offer).
We will refund you no later than 14 days after we have been informed that you are withdrawing. However, we may withhold the refund until we have received the product or you have provided evidence that you have sent it.
We will refund you using the same means of payment that you used, unless we have agreed otherwise. You will not be charged any fees for the refund.
Exceptions
The right of withdrawal does not apply to:
- Products made to your specifications or clearly personalised for you – e.g. hoses and pipes cut to the length you ordered.
- Sealed products which are not suitable for return due to health protection or hygiene reasons, if the seal has been broken.
- Products which, after delivery, have become inseparably mixed with other items, e.g. fluids that have been filled in.
A product is not excluded from the right of withdrawal simply because it has been ordered in from the USA.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
Qualitec ApS (420motorsport)
Herningvej 95
6950 Ringkøbing
Denmark
Email: info@420motorsport.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
Ordered on (*)/received on (*): ______________________
Order number: ______________________
Name of consumer(s): ______________________
Address of consumer(s): ______________________
Signature of consumer(s) (only if this form is notified on paper): ______________________
Date: ______________________
(*) Delete as appropriate.